Veteran Affairs


Paul MacKersie
Veterans Counselor

Michigan Works!
14330 Northland Drive
Big Rapids, MI 49307

(231) 592-0124
Email Paul

Tuesday and Thursday - 10:00 a.m. to 4:00 p.m.
Closed - 12:30 p.m. to 1:30 p.m.

Services:

The Department of Veterans Affairs assists veterans their families, dependents, and survivors in filing claims for federal, state and county veterans benefits to which they may be entitled.

Veterans Benefits:
  • Service-Connected Disability Compensation
  • Non-Service Connected Disability Pension
  • Medical Benefits and Treatment
  • Home Loan Guarantee
  • Education Benefits
  • Appeals
  • Vocational Rehabilitation
Survivors/Dependents Benefits:
  • County Burial Allowance
  • Veterans Affairs Burial Allowances
  • Death Pension
  • Dependency & Indemnity Compensation
  • Grave Markers
  • Presidential Memorial Certificate
  • Burial Flag

For Your Information

Department of Veterans Affairs
National Association of County Veterans Service Officers (NACVSO)
Michigan Association of County Veterans Counselors

Miscellaneous Phone Numbers


Department of Veterans Affairs (VA)

Benefits (VA Regional Office) - 800-827-1000, 1, 0, Fax 1-313-226-4169

VA Regional Office – Detroit, MI - 313-576-1000

Benefits in Canada (other than health) - 802-296-5177

Center for Veterans Enterprise (CVE) - 866-584-2344

ChampVA - 800-733-8387, Fax 303-331-7804

Claims Adjudicator, VARO Detroit - 313-226-4200

DD/EFT Information, Hotline - 877-838-2778

Debt Management - 800-827-0648

Diabetes Helpline - 800-749-8387

Education and Training - 888-442-4551

Education – State Approving Agency, MI - 517-373-6551

Eligibility Center (Home Loan) - 888-244-6711, Fax 336-631-5498

Employment Services Information - 800-455-5228

Guardianship (Fiduciary Department) - 313-226-4165, Fax 313-226-4168

Gulf War / Agent Orange Helpline - 800-749-8387

Memorial Programs Services (Headstones and Markers) - 800-697-6947, Fax 800-455-7143

Healthcare Benefits - 877-222-8387

Healthcare Benefits in Canada - 802-296-6379

Health Eligibility Center - 800-929-8387

Life Insurance (NSLI, Disabled Vets) - 800-669-8477, Fax 215-381-3561

Life Insurance (VGLI) - 800-419-1473

Mammography Hotline - 888-492-7844

Pension Management Ctr., VARO Milwaukee, WI - 877-294-6380

Property Management - 313-226-4200

Publication Unit, VARO Detroit, MI - 800-827-1000, 3522 or 313-226-4370

SHAD Helpline - 800-749-8387

Spina Bifida - 800-733-8387

Telecom. Device for the Deaf (TDD) - 800-829-4833

Tele-Nurse - 888-838-6446

Veterans Employment Services Information - 800-455-5228

Voc Rehab – Detroit, MI - 313-226-4300

Voc Rehab – Lansing, MI - 517-393-4140, Fax 517-393-3450

Work Study – St Louis, MO - 314-552-9861, Fax 314-552-9533

Toll-Free Number - 888-442-4551 (ask for WSU)

Michigan Veterans Trust Fund Home for Veterans and National Cemetery

Michigan Veterans Trust Fund - Phone: 1-517-373-3130, Fax: 1-517-335-1631

D J Jacobetti Home for Veterans - Phone: 1-800-433-6760, Fax: 1-906-226-2380

Grand Rapids Home for Veterans - Phone: 1-800-642-4838, Fax: 1-616-364-5412

Fort Custer National Cemetery - Phone: 1-616-731-4164, Fax: 1-616-731-2428

Veterans Service Organizations - Michigan

American Legion (AL) - Phone: 1-313-964-6640, Fax: 1-313-964-5697

AMVETS - Phone: 1-313-964-6920

Catholic War Veterans - Phone: 1-313-226-4182

Disabled American Veterans (DAV) - Phone: 1-313-964-6595, Fax: 1-313-964-6576

Jewish War Veterans - Phone: 1-313-226-4327

Marine Corps League (MCL) - Phone: 1-313-964-6830/1, Fax: 1-313-964-6845

Military Order of the Purple Heart (MOPH) - Phone: 1-313-964-6888, Fax: 1-313-964-4662

Non-Commissioned Officers Assoc. - Phone: 1-313-576-3382

Paralyzed Veterans of America (PVA) - Phone: 1-313-961-9583

Polish Legion of American Veterans - Phone: 1-313-226-7779

Veterans of Foreign Wars (VFW) - Phone: 1-313-964-6510 , Fax: 1-313-964-6545

Vietnam Veterans of America (VVA) - Phone: 1-313-961-9568, Fax: 1-313-961-0091

CHAMPVA

CHAMPVA - Phone: 1-800-733-8387 , Fax: 1-303-331-7804

Pre-Authorization (Mental Health/Substance) - Phone: 1-800-240-4068

Abuse - Phone: 1-800-733-8387

All Others - Phone: 1-800-733-8387 (Select Opt. #2)

Champus / TRICARE (DoD Health Care)

TRICARE Heartland Beneficiary Line – Region 5 - Phone: 1-800-941-4501

TRICARE Service Center – Wurtsmith AFB - Phone: 1-989-739-9367

TRICARE Claims – Region 5 - Phone: 1-800-493-1613

TRICARE Health Care Information Line - Phone: 1-800-213-5453

TRICARE Authorization – Medical In-Patient - Phone: 1-800-941-4501 or 1-800-991-2301

TRICARE Authorization – Mental Health - Phone: 1-800-941-4501, option 6

TRICARE Mail Order Pharmacy, Express Scripts - Phone: 1-866-363-8667

TRICARE Retiree Dental Program - Phone: 1-888-838-8737

TRICARE Senior Pharmacy Program (age 65+) - Phone: 1-877-363-6337

TRICARE for Life Medical Program (age 65+) - Phone: 1-888-363-5433

TRICARE Prime Remote (for Active Duty) - Phone: 1-888-363-2273

TRICARE Dental (for Active Duty) - Phone: 1-800-866-8499

TRICARE Heartland Provider Line (for Physician and Hospital use only) - Phone: 1-800-991-2301

TRICARE Prime Remote – Active Duty - Phone: 1-888-363-2273

TRICARE Claims – Active Duty - Phone: 1-800-876-1131

TRICARE Dental – Active Duty - Phone: 1-800-866-8499

Veterans Health Administration, Michigan


VA Medical Centers

Aleda E. Lutz VA Medical Center
1500 Weiss Street, Saginaw, MI 48602
(989) 497-2500
(800) 406-5143
Fax (989) 791-2428

Ann Arbor VA Medical Center
2215 Fuller Road, Ann Arbor, MI 48105
(734) 769-7100
(800) 361-8387
Fax (734) 761-7870

Battle Creek VA Medical Center
5500 Armstrong Road, Battle Creek, MI 49015
(269) 966-5600
Fax (269) 966-5483

John D. Dingell VA Medical Center
4646 John R Street, Detroit, MI 48201
(313) 576-1000
(800) 511-8056
Fax (313) 576-1095
Fax (313) 576-1991

Iron Mountain VA Medical Center
325 East "H" Street, Iron Mountain, MI 49801-4760
(906) 774-3300
(906) 779-3114
Fax (700) 769-3300

Outpatient Clinics

Benton Harbor Outpatient Clinic
960 Agard Avenue, Benton Harbor, MI 49022-4032
(616) 925-5912
Fax (616) 925-6881

Flint Outpatient Clinic
G-3267 Beecher Road, Flint, MI 48532
(810) 720-2913
Fax (810) 720-3296

Gaylord Outpatient Clinic
806 South Otsego, Gaylord, MI 49735
(989) 732-6555
Fax (989) 732-6577

Grand Rapids Outpatient Clinic
3019 Coit NE, Grand Rapids, MI 49505
(616) 365-9575
(888) 841-4572
Fax (616) 365-9471

Hancock Outpatient Clinic
c/o Portage Health System, 200 Michigan Avenue, Hancock, MI 49930-1495
(906) 482-7762
Fax (906) 482-7762

Ironwood Outpatient Clinic
Grand View Clinic, N10565 Grand View Lane,
Ironwood, MI 49938
(906) 932-6161
Fax (906) 932-6161

Jackson Outpatient Clinic
Foote Family Medical Center, 2200 Springport Road,
Jackson, MI 49202
(517) 787-8010
Fax (517) 784-2797

Jacobetti Outpatient Clinic
425 Fisher Street, Marquette, MI 49855
(906) 226-4618
Fax (906) 226-4618

Lansing Outpatient Clinic
2727 S. Pennsylvania Avenue, Lansing, MI 48910
(517) 374-4295
Fax (517) 374-4296

Menominee Outpatient Clinic
1101 11th Avenue, Suite 2, Menominee, MI 49858
(906) 863-1286
Fax (906) 863-1286

Muskegon Outpatient Clinic
165 E. Apple Avenue, Building F, 2nd Floor,
Muskegon, MI 49442
(231) 725-4105
Fax (231) 725-8196

Oscoda Outpatient Clinic
5671 Skeel Avenue, Suite 4, Oscoda, MI 48750
(929) 747-0026
Fax (989) 747-0029

Pontiac Outpatient Clinic
950 University Drive, Pontiac, MI 48342
(248) 409-0585

Sault Ste. Marie Outpatient Clinic
c/o Tribal Health Clinic, 2864 Ashmun Road
Sault Ste. Maire, MI 49783
C (906) 253-9564
Fax (906) 253-9564

Traverse City Outpatient Clinic
Foundation Health Services, Inc.
745 S. Garfield, Suite D, Traverse City, MI 49648
(231) 932-9720
Fax (231) 995-9302

Yale Outpatient Clinic
7470 Brockway Road, Yale, MI 48097
(810) 387-3211
Fax (810) 387-2279

Veteran Centers (Outreach)

Dearborn Vet Center
2821 Monroe Street, Detroit, MI 48124
(313) 277-1428
Fax (313) 277-5471

Detroit Vet Center
4161 Cass Avenue, Detroit, MI 48201
(313) 831-6509

Grand Rapids Vet Center
1940 Eastern Avenue SE, Grand Rapids, MI 49507
(616) 243-0385

VISN 11 -- Veterans Integrated Service Network

VISN 11 Veterans In Partnership
P.O. Box 134002, Ann Arbor, MI 48113-4002
(734) 930-5950
Fax (734) 930-5932

Veterans Benefits Administration

Detroit Regional Office
Patrick V. McNamara Federal Building
477 Michigan Avenue, Detroit, MI 48226
(800) 827-1000
(313) 226-4125

National Cemetery System

Fort Custer National Cemetery
15501 Dickman Road, Augusta, MI 49102
(616) 731-4164
Fax (616) 731-2428

Home for Veterans

The D.J. Jacobetti Home for Veterans
Admissions Office, 425 Fisher Street, Marquette, MI 49855
(800) 433-6760
(906) 226-3576

The Grand Rapids Home for Veterans
3000 Monroe Avenue NW, Grand Rapids, MI 49505
(800) 642-4838
(616) 364-5300